It looks like there are a lot of people on campus that have dell computers with the Dell Alert software running on them. Each of those computers is trying to contact eservicesupport.us.dell.com a.k.a. eservicesupport.ins.dell.com a.k.a. 143.166.224.27. That by its self is not a problem. The problem is that the dell server is not responding to anything. So all the requests go unanswered and timeout. Then they try again, and again, and again. This is wasting bandwith and possibly even slowing down our proxy servers. We are not the only ones to notice this either. Take a look at these:
http://forums.us.dell.com/supportforums/board/message?board.id=dim_network&message.id=29723
http://forums.us.dell.com/supportforums/board/message?board.id=dim_network&message.id=29381
We appear to be lucky compared to some others where this is causing a real problem. I hope whatever the issue is at Dell, they fix it soon. At any one time our proxy servers have about 100 pending requests for various url’s like this: http://eservicesupport.us.dell.com/DellSupport/en/US/updates/Alert/
Dell, if you are listening, fix this please! It is annoying.
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