At about 3:20pm or so yesterday we had an issue with our mailserver. This information from Tami should shed some light on what happened:
Yesterday (May4th) a user on campus sent a very large (25 mb) email message to hundreds of users on campus. This message has caused multiple problems for you to be aware of:
- Slow mailserver response due to load – yesterday and today.
- Many people are now over quota – the message may be in their inbox, trash or archived-mail directory. Use the GTS Tools page to check where the problem lies.
- 160 users had their inboxes archived because the size of their inbox was over 50 Mb. For a list of these users see the Helpline Wiki page. You may have to help people find their Archived-Mail mailboxes. Please note that normally we have about 5 people who are archived each night.